Consumer Rights and Verbal Agreements: What You Need to Know
When it comes to making purchases, we often rely on verbal agreements to seal the deal. Whether it`s buying a car from a private seller or hiring a contractor for home renovations, verbal agreements are a common occurrence. However, what happens when the other party fails to uphold their end of the deal? This is where consumer rights come into play.
Consumer rights refer to the set of laws and regulations that protect individuals who purchase goods or services from businesses. In the case of verbal agreements, these rights can be a bit tricky to navigate. Here`s what you need to know:
Verbal agreements are legally binding.
Contrary to popular belief, verbal agreements are just as legally binding as written contracts. However, the burden of proof lies on the consumer to prove that the agreement was made. This means that it`s important to keep records of any conversations, emails, or texts that pertain to the agreement.
Consumer rights apply to verbal agreements.
Just because an agreement was made verbally does not mean that the consumer`s rights are any less important. If a business fails to uphold their end of the agreement, the consumer has the right to seek compensation or take legal action.
It`s important to document the agreement.
As mentioned earlier, it`s crucial to keep documentation of any conversations, emails, or texts that pertain to the agreement. These records can serve as evidence should any issues arise in the future.
It`s always better to get it in writing.
While verbal agreements are legally binding, it`s always better to get the agreement in writing. This way, there is no confusion or miscommunication regarding the terms of the agreement. Additionally, if any issues arise, the written agreement can serve as evidence in court.
In conclusion, verbal agreements are just as legally binding as written contracts and consumer rights apply to both. However, it`s important for consumers to document the agreement and to get it in writing whenever possible. By understanding their rights, consumers can protect themselves and ensure that they get what they paid for.
